Kenya Airways has received two awards that is Africa’s Best Airline Website 2024 and Africa’s Best Airline App 2024 at the 4th Annual World Travel Tech Awards.
Kenya Airways’ website was recognized for its user-friendly design and intuitive features, ensuring that travelers can access comprehensive, up-to-date information at their fingertips. The recently revamped website includes a price histogram to help customers make informed booking decisions, inspirational travel deals, a trip planner for easy destination selection, and a responsive mobile interface.
KQ’s award-winning airline app stood out for its ease of use and features that simplify customers’ travel. From booking to pre-departure services, the app integrates innovative functionalities that provide passengers with a smooth, efficient, personalized travel experience.
Allan Kilavuka, Chief Executive Officer of Kenya Airways, said: “These awards showcase our team’s relentless drive to enhance the travel experience through cutting-edge technology. The recognition of both our app and website highlights our customer-centric approach and the critical role digital innovation plays in making our services more accessible, efficient, and enjoyable for our customers.”
The World Travel Tech Awards celebrate excellence in the travel technology sector and are a sister event of the renowned World Travel Awards. The winners are chosen based on public voting, allowing industry professionals and travelers to support their favorite tech innovators. This marks KQ’s first participation in the World Travel Tech Awards.
In addition to these accolades, Kenya Airways was recently honored at the 2024 World Travel Awards, where it was recognized as Africa’s Leading Airline and awarded in several other categories, including Africa’s Leading Airline – Business Class and Africa’s Leading Airline Brand.